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Paratus Service Group was founded in 2013 by a former Lutron Field Service Engineer. We are dedicated to providing incredible service, great value, and a positive customer experience to every one of our customers. We maintain a team of qualified, experienced, and friendly field service engineers all over the country.
Why Choose Us?
I inherited an old dimming system when I took this job, and I knew that we weren't using it to it's full potential. Paratus came out and within a day our system was working better than it ever had before. Our events team was thrilled about the new functionality, and I'm really happy that we're saving energy by shutting lights off automatically."
We needed a relatively large project split into two pieces to make it work with our budget. Paratus Service Group was able to divide the project into two billable pieces, while still executing the overall upgrade flawlessly, with almost no facility down-time.
Trust our Experience
If you trust your project to Paratus Service Group, you can rest assured in the knowledge that your project is being handled by a competent team of experts, who will not rest until you are totally satisfied with your lighting system
Our concierge support means that we handle everything, from design and sales, through install and programming. We can also be your single point of contact, including for post sale service and support.
We maintain qualifications and certifications on every piece of equipment that we service. That means we can activate / maintain your factory warranties, and you can still use factory support options, safe in the knowledge that all previous work was complete in accordance with factory standards and expectations.